How DPSRC Limited uses your information

This privacy notice tells you what to expect when DPSR Consulting collects personal information. It applies to information we collect about:

• visitors to our websites;
• people who use our online services and/or solutions;
• people who subscribe to our newsletter or request a publication from us;

Visitors to our websites

When someone visits www.dpsrc.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this.

We will make it clear when we collect personal information and will explain
what we intend to do with it.

Legal basis: The legal basis we rely on for processing your personal data is your consent under article 6(1)(a) of the GDPR.

Use of cookies by the DPSR Consulting

We only use cookies that are required for you to get the best experience out of our
website, by default. We call these cookies functional cookies. You can read
more about how we use cookies on our Cookies page.

Legal basis: The legal basis we rely on for processing your personal data is your consent under article 6(1)(a) of the GDPR.

Website Hosting

We use a third-party service, GoDaddy to host our sites. These sites are hosted at GoDaddy.com, more information at https://uk.godaddy.com/agreements/privacy

Email, data and Document Storage

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

We use a third-party service, Microsoft Office 365 to host our email, data and document storage. This service is hosted at Microsoft.com, more information at https://privacy.microsoft.com/en-GB/

Legal basis: The legal basis we rely on for processing your personal data is legitimate interest under article 6(1)(f) of the GDPR.

People who use DPSR Consulting services

DPSR Consulting offers various services and solutions to businesses and organisations. We may use third parties to deal with the delivery of some of our services and solutions, but they are only allowed to use the information to send out the publications.

We have to hold the details of the people who have requested the service in order to provide it. However, we only use these details to provide the service the person has requested and for other closely related purposes.

When people do subscribe to our services, they can cancel their subscription at any time and are given an easy way of doing this

Legal basis: The legal basis we rely on for processing your personal data is necessity for the performance of a contract under article 6(1)(f) of the GDPR.

Security and performance

DPSR Consulting may use third party services to help maintain the security and performance of the DPSR Consulting website. To deliver these services the IP addresses of visitors to the website may be processed.

Legal basis: The legal basis we rely on for processing your personal data is legitimate interest under article 6(1)(f) of the GDPR.

Your rights

Under the Data Protection Act 2018 Act and General Data Protection Regulation, you have rights as an individual which you can exercise in relation to the information, we hold about you.

You can read more about these rights here – https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/

Complaints or queries

DPSR Consulting tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of DPSR Consulting’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

If you want to make a complaint about the way we have processed your personal information, you can contact us:

DPSRC Limited

13 Yarm Close

Leatherhead

KT22 8NZ

You have a right to complain to the Information Commissioners Office if you are in any way dissatisfied with the way that DPSRC Limited has handled your data.

We are committed to cooperating with the ICO and respect the work that they do.

You can report any concerns via their  online portal, https://ico.org.uk/concerns/ or call their helpline on 0303 123 1113.

Access to personal information

DPSR Consulting tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘Data subject access request’ under the Data Protection Act 2018. If we do hold information about you (once we have confirmed your identify), we will:

• give you a description of it;
• tell you why we are holding it;
• tell you who it could be disclosed to; and
• let you have a copy of the information in an intelligible form.

To make a request to DPSR Consulting for any personal information you can put the request in writing addressing to our Privacy Team or writing to the address provided below.

If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting the Privacy Team.

Disclosure of personal information

In many circumstances we will not disclose personal data without consent. However, when we investigate a complaint, for example, we will need to share personal information with the organisation concerned and with other relevant bodies.

You can also get further information on:

• agreements we have with other organisationsfor sharing information;
• circumstances where we can pass on personal data without consent for example, to prevent and detect crime and to produce anonymised statistics;
• our instructions to staff on how to collect, use and delete personal data; and
• how we check that the information we hold is accurate and up to date.

Links to other websites

This privacy notice does not cover the links within this site. linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 20 March 2020.

How to contact us

If you want to request information about our privacy policy, you can email us on [email protected] or call 07887 900101.